I left info on how to contact Shop 'n Save yesterday in a comment. But, I transposed a number in their phone number. I'm terribly sorry if this has caused anyone problems. Here is the correct info on how to reach Shop 'n Save Customer Service.
Customer comments are welcomed at:
(314) 984-0900
8am - 4:30pm CST
Monday - Friday
Corporate office is located at:
10461 Manchester Road
St. Louis, MO 63122
Customer comments are welcomed at:
(314) 984-0900
8am - 4:30pm CST
Monday - Friday
Corporate office is located at:
10461 Manchester Road
St. Louis, MO 63122
Email Shop 'n Save HERE
Posts
I just got an email back regarding the Kraft coupon. I am interested to see if everybody get the same answer.
ReplyDelete"Regarding your question about our
internet coupon policy, the retail price is the current price of the
item. I hope this information is helpful for you.
Sincerely,
Valerie Sensmeyer
Customer Relations
10461 Manchester Road
Kirkwood, MO 63122
(314) 984-0900 ext.289
Am just about to e-mail her. Are they going to accept the $5/5 IPQ from the Kraft's site if it's used accordingly?
ReplyDeleteMany readers/commentors here were denied from using it even if they try to use it on the $2 Kraft singles. :(
I had no problem using my coupon but my Catalina didn't print :(
ReplyDelete- Laurie
Oh no, Laurie! Did you buy the Kraft singles?
ReplyDeleteJust got back in--stopped at CS was told no problem on the -5/5 coupon used it with no problems at all AND rec'd the $5.00 Kraft cat back all 4 times. =)
ReplyDeleteI used my $5/5 on the $1.67 cheese and it worked and I got the catalina at the Crestwood SNS
ReplyDeleteUsed my -5/5 coupon fine; CS also told me it was fine. My SNS (Harverster doesn't ever comment about the 50% rule) they just worry about whether the coupon is valid. Don't buy 10 items of the Kraft cat it doesn't double :( At the last minute I switched my trips up to do all the soda at once (easy), but messed up my extra Kraft cat. Oh well, still a great week! Thanks Jeri, for all your work!
ReplyDeleteArnold SNS would not except the 5/5 Kraft coupon at all, for any of the items. They also would not honor the 1/1 coupon for Wheat Thins. Customer service stated the crackers would have to be 2.01 for them to accept the coupon for $1. Oh well, I still made out like a bandit with all the great deals.
ReplyDeleteI just got back from the Kirkwood SNS. I talked to customer service about the $5 Kraft Coupon before I began my shopping trip. She said the coupon was fine to use on $1.67 and $2 Kraft cheese. The cashier ran the coupon through without questioning it. It was a great trip!
ReplyDeleteAlso, there was a $1.50 Catalina if you purchased 3 Betty Crocker fruit snacks. These are also included in the GM deal!
The Shrewsbury SNS let me use the $5/5 as long as the sale price was at least $2, so I got the Kraft singles and the cat deal printed out no problem. Hope everyone is having a great day! I'm pregnant and due any day now, so this is all playing into my nesting instinct. I even had a friend volunteer to watch my other three while I made the trips! I've made 6 trips today and will take my husband with me for 2 more transactions after supper. I'm very well stocked for when this baby comes!
ReplyDelete-Casey
apparently an email was sent to SnS stores saying this coupon is just fine to use.
ReplyDeleteIf you run into problems- ask for a manager. Tell them to check to see the email from "Rose" sent just before noon.
Liz
Thank you so much for posting the information about Rose on here. My husband was told he could not use these coupons at the Monticello O'Fallon South location and came home empty handed. I found this website and called the store manager. I told him about the email from Rose. He found it in his email and I went back up and used the coupons with no problem. He apologized for the misunderstanding and said that this coupon would normally not be allowed, but they were making an exception.
ReplyDeleteThey'd have allowed it if you were buying 5 packages of velvetta, no doubt. I hate when retailers pick and choose when to accept a perfectly valid coupon. I pointed that out when I called CS before heading to the store. Because, per their published policy, the kraft singles were a legit use of the coupon. They chose to word it... that they won't honor a printable for more than 50% off. Exactly 50% off is ok :)
ReplyDeleteLiz
Megan - Thanks for the Betty Crocker Fruti Snack info. There is so much going on at SNS, it's hard to keep it all straight.
ReplyDeleteCasey - That was some serious nesting :)
Pitterpattersmom - I'm glad it all worked out in the end.
Liz - I'm with you there. The over 50% of sale price is ridicilous. If it is a valid coupon, it's a valid coupon no matter what the store price is.